SMOK - WARRANTY
1. Smok offers a quality guarantee period of SIX months from date of purchase ('Warranty Period').
2. This warranty does not cover personal items or consumable goods and attachments. Atomizers, tanks, drip tips, pod and e-liquid are not covered under warranty. 3. This warranty is invalid as result of any of following conditions: (a).Customer doesn't provide batch No. and original receipt and package of purchase. (b).Merchandise failure or damage is caused due to unauthorized repair. (c).Merchandise failure or damage is caused due to misuse or improper care from consumers. (d).Merchandise inspected to be a counterfeit. 4. Within Warranty Period, we provide free-of-charge replacement of manufacturing defect which has been verified by SMOK. Please keep your purchase of proof and the BOX with the verification code in case of needing warranty service.
GEEKVAPE- WARRANTY POLICY
Geekvape provides a quality assurance period of 90 days from the date of purchase (Warranty Period) to all of our authorized distributors and wholesalers who sell our authentic products, our warranty policy applies only to those customers who purchase directly to Geekvape (distributors and wholesalers). If you have purchased the product from an unauthorized dealer, all support and warranty issues should be directed to that dealer.
The warranty does not cover atomizers and accessories due to it being a consumable product, however if the product happens to be in faulty state at the time of receiving the goods, please inform us immediately prior to using it (making contact with foreign objects such as e-liquid).
Please keep your proof of purchase and the BOX with the verification code well in case of needing warranty service.